Work Experiences

• Customer Service Assistant

  December 2023 - August 2024 | @Lutosa - Leuze - Belgium (Interim contract)

  Engaged in client communication via email, responsible for the meticulous preparation of export documents for Lutosa clients, and handling the registration of customer orders in SAP.

• Internship - Software Engineer

  February 2023 - May 2023 | @Antopolis - Mons - Belgium

  Designed, developed, and implemented a comprehensive module for managing municipal appointments on the Antopolis platform using the Odoo framework - provides a complete solution for both internal users, such as municipal employees, and external users, citizens accessing it through the website. It automates appointment confirmation, scheduling, email notifications, and reminders, ensuring efficiency and user-friendliness

• Assistant Shop Manager

  August 2014 - May 2019 | @Bruyerre - Brussels - Belgium

  Managed customer inquiries, provided detailed product information, efficiently handled sales transactions and inventory management, and led the team in the absence of the shop manager.

• Operations manager

  May 2010 - November 2013 | @Asian Prophecy – Ubud, Bali, Indonesia

  Oversaw day-to-day operations, staff management, customer service, and product inventory

• Graphic Designer

  December 2008 - February 2010 | @FirstStep – Perth & Adelaide, Australia

  Worked on various design projects, including digital and print

Volunteer Experience

Active volunteering since 2020 with environmental NGOs: Happy Green Islands until June 2024: administered website and conducted online computer and basic web development classes for young people in villages(in Indonesia), fostering skill development through virtual sessions.